- Terms and Conditions
Website Policy
This Website Policy applies to the Write Finance website and explains how information may be collected, used and handled when you access or interact with our website.
Our website may allow users to complete questionnaires, forms, enquiries, loan applications, subscription forms and other online communications.
About this Website Policy
This website is operated on behalf of Write Finance Pty Ltd ACN 668 838 524 (“Write Finance”, “we”, “us” and “our”).
Write Finance Pty Ltd is authorised under LMG Broker Services Pty Ltd ACN 623 405 504, Australian Credit Licence 517192.
We are committed to protecting your privacy and handling your personal information responsibly. This policy explains how information may be collected and used when you access and interact with our website.
This Website Policy may be updated from time to time.
Collection and use of information
We may collect personal information from you directly or through your use of our website and services.
We will only collect personal information that is reasonably necessary for, or directly related to, our business activities and the services we provide.
Information may be collected when you submit an enquiry, complete a contact or application form, request information about finance options, communicate with us through the website, use website features or online tools, or interact with our website or advertising.
The information collected may include your name, contact details, financial information and other information you choose to provide.
Sensitive information
Sensitive information may include information about a person’s racial or ethnic origin, political opinions, religious or philosophical beliefs, membership of professional or trade associations or trade unions, sexual orientation or practices, criminal record or health information.
We do not generally request sensitive information through our website.
If you choose to provide sensitive information to us, it may be collected, stored and handled in accordance with applicable privacy laws and our Privacy Policy.
Information from third parties
Our website may contain links to websites operated by third-party providers of goods or services.
If you access a third-party website through our website, that third party may collect information about you in accordance with its own privacy policy and terms.
In some circumstances, we may receive information from third-party services or platforms that you interact with in connection with our website.
Information such as cookies, website preferences, referral information or other information relating to your interaction with our website may also be shared between us and relevant third-party service providers where permitted.
We are not responsible for the privacy practices or content of third-party websites.
Advertising and tracking
We may use third-party advertising, analytics or marketing services to better understand how visitors interact with our website and advertising.
These services may use cookies, pixels, web beacons or similar technologies to collect information such as:
- the server or network used to access the website;
- browser and device type;
- date and time of a visit;
- pages viewed;
- referral source;
- interactions with our website; and
- the performance of advertising or marketing campaigns.
Where you access our website after viewing or interacting with an advertisement, advertising or analytics providers may collect information about how you use our website, including whether you complete an enquiry or application.
Cookies
We may use cookies and similar technologies to provide a more effective and customised website experience.
A cookie is a small text file stored on your device by a website.
Cookies may be used for purposes such as:
- remembering website preferences;
- improving website functionality;
- understanding how visitors use our website;
- measuring website traffic and performance;
- supporting advertising and analytics;
- identifying referral sources; and
- maintaining website security.
You may choose whether cookies are accepted by adjusting the settings in your internet browser.
Disabling cookies may affect the functionality of some parts of the website.
IP addresses
An IP address is a numerical identifier associated with a device or internet connection.
We may collect IP addresses when you interact with our website.
This information may be used for website administration, security, analytics, fraud prevention and to help understand website usage.
Online Applications and Enquiries
When you submit an enquiry, application or other form through our website, we may retain the information you provide.
We may use this information to respond to your enquiry, understand your finance requirements, assess or assist with a finance application, communicate with you about our services and provide services that you request.
Where an online application or form allows information to be saved before submission, information entered may be retained so that the application can be resumed later.
Information entered into an online application may also be accessible to Write Finance and relevant service providers involved in administering the website or application system.
Security of information
The security of your information is important to us.
We take reasonable steps to protect personal information held by us from misuse, interference, loss and unauthorised access, modification or disclosure.
We regularly review appropriate security practices and technologies. However, no transmission of information over the internet can be guaranteed to be completely secure.
Where personal information is no longer required and we are legally permitted to do so, we may take reasonable steps to destroy or de-identify that information.
We also take reasonable steps to protect information collected through cookies and other website technologies.
Direct marketing
We may use your personal information to communicate with you about finance services, information, products or other matters that may be relevant to your enquiry or relationship with Write Finance.
We will not use or disclose sensitive information for direct marketing purposes unless permitted by law or you have provided appropriate consent.
You may opt out of receiving direct marketing communications from us at any time.
Where an email contains an unsubscribe option, you may use that option to stop receiving marketing communications.
You may also contact us through the contact details available on our website if you wish to update your communication preferences or request information about how your personal information is being used.
Disclosure to overseas entities
Some of the technology, hosting, software, analytics or service providers used in operating our business or website may store or process information outside Australia.
Our Privacy Policy provides further information about the circumstances in which personal information may be disclosed or stored overseas.
Where required, we take reasonable steps to ensure that personal information is handled in accordance with applicable Australian privacy requirements.
Third-Party Services
Our website may use third-party technology and service providers, including services relating to website hosting, analytics, customer relationship management, online forms, advertising, email communications, cloud storage and finance application or loan-processing systems.
These providers may process information on our behalf in accordance with their applicable terms and privacy obligations.
External Links
The Write Finance website may contain links to external websites for convenience or informational purposes.
A link to another website does not necessarily mean that Write Finance endorses that website, its products or its services.
Write Finance is not responsible for the content, security or privacy practices of external websites.
We recommend reviewing the privacy policy and terms of any third-party website you visit.
Financial Information on This Website
Information provided on the Write Finance website is general in nature and does not take into account your personal objectives, financial situation or needs.
Finance products, lending criteria, interest rates, fees, government schemes and eligibility requirements may change from time to time.
Any examples, scenarios or information provided on this website are provided for general informational purposes only.
Before acting on information provided on this website, you should consider your individual circumstances and obtain appropriate professional advice where required.
Write Finance provides finance broking services. We do not provide financial, tax or legal advice unless expressly authorised to do so.
Where appropriate, we may recommend that you obtain advice from a suitably qualified accountant, solicitor, financial adviser or other professional.
Lender and Product Information
The availability of finance products and lending options is subject to lender policies, eligibility requirements, responsible lending obligations and individual assessment.
Approval is not guaranteed.
Interest rates, fees, features, lending policies and eligibility criteria may change without notice.
Any references to lenders, products or finance options on this website should not be interpreted as a guarantee that a particular product or lender will be suitable or available to you.
Website Accuracy
We take reasonable care to ensure that information published on this website is accurate and current.
However, information may change and we do not guarantee that all website content will always be complete, current or free from errors.
Where you require information about a specific finance product, lender policy or application, please contact Write Finance directly.
Limitation of Liability
To the extent permitted by law, Write Finance does not accept liability for loss or damage arising from reliance on general information contained on this website.
Nothing in this Website Policy excludes, restricts or modifies any rights or remedies that cannot lawfully be excluded under Australian law.
Intellectual Property
Unless otherwise stated, content on this website, including text, graphics, branding, layout and other materials, is owned by or licensed to Write Finance.
Website content may not be reproduced, distributed or used for commercial purposes without permission, except where permitted by law.
Changes to This Website Policy
We may update this Website Policy from time to time to reflect changes to our website, business practices, technology or legal requirements.
The latest version published on this website will apply.
Contact Us
If you have questions about this Website Policy, your personal information or how information is handled through our website, please contact Write Finance through our website contact page or by phone.
Write Finance Pty Ltd
ACN 668 838 524
Authorised under LMG Broker Services Pty Ltd
ACN 623 405 504
Australian Credit Licence 517192
Phone: 0416 826 286